Biscoff Loaded Brownie

ORDERING PROCESS:
1) Customise brownie and add to cart
2) Select dispatch date for your order in cart
3) Select delivery speed at checkout (standard, express or courier)
4) Once ordered, order details and tracking will be sent via email

DISPATCH DATE:
Choose your preferred dispatch date in the cart section at checkout. You can schedule your dispatch for any future date. Place your order before 3PM for next business day dispatch. We dispatch orders Monday to Thursday.

Please note: We guarantee the dispatch date, not the delivery date. Only courier deliveries within Melbourne include a guaranteed arrival date.

DELIVERY OPTIONS
1) Standard estimated
delivery timeframe from selected dispatch date:

• Metro VIC/NSW/QLD/ACT/SA/TAS: 1-3 business days
• Metro WA/NT: 2-4 business days
• Rural VIC/NSW/QLD/ACT/SA/TAS: 2-4 business days
• WA/NT Rural: 3-6 business days

2) Express (recommended) estimated delivery timeframe from selected dispatch

• Metro Australia wide: 1 business day
• Rural Australia wide: 1-3 business days

3) Courier (MEL ONLY) - order delivered same day as selected dispatch date

For more delivery info, see our shipping policy

STORE PICK-UP PROCESS:
1) Customise brownie and add to cart
2) Select required pick-up date of brownie in cart and proceed to checkout
3) Once ordered, order confirmation with Pick-Up date sent your email
4) Collect order on the date selected at Shop 4a, 94-102 Keys rd Cheltenham VIC 3192

OTHER INFO
Store pick-up is available Mon-Fri. Order must be submitted 24 hours before pick-up time/date.

Our brownie slabs come in 3 sizes:

Large - 27.5cm x 17.5cm, weighs ~1kg and can be cut into 24 dessert size servings

Mini - 18cm x 17.5cm, weighs ~700g and can be cut into 16 dessert size servings

Teaser - 9cm x 17.5cm, weighs ~350g and can be cut into 8 dessert size servings

We package our brownies carefully and strategically so your brownie is delivered in perfect condition and cannot be harmed by Australia Post, no matter how hard they try!

All brownies are wrapped in grease proof paper to protect the brownies lettering and other toppings from being moved or smudged in transit. The brownie is protected by layers of bubble wrap on the top and bottom of the brownie so that when the box is closed, its a nice snug & protected fit. The box is then shrink wrapped to avoid little critters getting inside and finally placed in a bubble wrap protected satchel to protect the beautiful box from damage (we know Aus Post like to throw parcels around).

We have sent tens of thousands of brownies all over Australia from WA to NT to TAS, and they all arrive in perfect condition :)

Once you receive your brownie, we recommend leaving it in the fridge until it is intended to be eaten. Our brownies last quite a while and stay fudgy for a long period of time. Check below for different ways to store your brownie.

• Room Temperature - Stores well for up to 2 weeks
• Fridge - Stores well for up to 4 weeks
• Freezer - Stores well for up to 3 month (must be well wrapped)

Our products are made in an environment where nuts, eggs, soy (dark chocolate), and gluten (flour) are used. For this reason we cannot guarantee they are free from traces of these allergens.


All of our brownies contain dairy (butter) & eggs.